Emergency Social Services

We help those facing difficult times by providing aid whenever possible.  Our programs provide Financial Assistance and other aid to Collier County residents who meet certain criteria.

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Emergency Social Services programs available include:

Financial Assistance

(Rent / Utilities)

Bring original documents and valid ID to complete all paperwork needed for assistance. Financial assistance is provided once in a 12-month period.

Make sure to bring the following with you to get started:

• Original Drivers License- OR -
• Original State-Issued Photo ID
• Other items on the list(s) below

Photocopies cannot be used.

*Rental Assistance:

(amount to be determined)

1. Valid ID
2. Proof of 3 months payment prior to requesting assistance
3. Landlord to complete and sign W-9 and any other required documents (no photocopies accepted)
4. Picture ID with Collier County address (3 months residency is required)
5. Valid Social Security cards for every person in the home
6. If not working: medical documentation from a doctor or Termination of Employment Letter
7. Proof of income (pay stubs, disability check stub, unemployment or AFDC check stubs)
8. Copy of Lease

*Requires Committee approval and proof that you paid a portion of your rent. Checks are issued twice a month.

Utility Assistance:

1. Valid ID (FPL requires Social Security card for all adults in the home)
2. Final Notice of Electric or Water bill
3. Proof of 3 months payment prior to requesting assistance
4. Copy of Lease
5. If not working: medical documentation from a doctor or Termination of Employment Letter

Items that DO NOT qualify for assistance include:

• Security Deposits
• Last Month's Rent
• Utility Deposits
• Accrued Late Fees
• Daily Late Charges
• Transfer Charges

There may be other requirements as determined by The Salvation Army's Social Services Director.

To help us serve you, be sure to bring original Photo ID and documents.

Our goal is to provide exceptional service. If you or your family need financial assistance with your rent, mortgage, electric or water bill, please call 239-210-4009 to schedule an appointment to complete paperwork with a caseworker to determine eligibility. Making an appointment ahead of time will help our caseworkers secure resources and give prompt service.

Clients seeking grocery orders, vouchers and seasonal programs will be taken on a first-come, first-served basis.

Naples and Immokalee Food Pantries

Our Naples and Immokalee Family Service Center locations provide food for residents in need in Collier County. Some residency exceptions may be made, depending on the amount of food we have in our Pantry at the time of the request. Because donations to our Food Pantry increase and decrease throughout the year, the number of times a Client is eligible to receive food may change.

Please bring valid Photo ID.

To help us serve you, be sure to bring original Photo ID. Clients are taken on a first-come, first-served basis.

Help Stock the Shelves

Help is needed all year (extra help needed during November and December). Help collect, sort and pack bags for distribution to needy Collier County families.

Please print and complete the Volunteer Application packet. Then, call our Director of Volunteer Services, Maria Ramos at 239-210-3076 to schedule an interview.

To find out more about the available volunteer opportunities at The Salvation Army Naples Corps, please contact Maria Ramos, Director of Volunteer Services at:

Hold Your Own Food Drive

Neighborhood food drives are a fun way to create the feeling of community. View the flyer.

Items we always need include:

Other much-needed food items are:

Food donations accepted at this location (large donations please call for pickup):

THE PATHWAY HOPE

is a groundbreaking initiative of The Salvation Army. It allows The Salvation Army to work hand-in-hand with motivated families to propel them away from chronic, intergenerational poverty and toward a path to self-sufficiency. As we serve 30 million Americans annually, we are keenly aware of the trials our client families face. We also know that their struggles will persist if we keep treating the recurring symptoms of the problem and not the source. Poverty is not an affliction of the unfortunate few. It is a national epidemic. 43.1 million people in the United States are at or below the poverty level (census.gov). Left unchecked, the poverty of today will impact untold families tomorrow. Youth who live in poverty for half of their adolescence are 32 times more likely to stay there; 42 percent of children born to parents in the bottom fifth of income distribution remain at the bottom – a startling reality in this land of opportunity. The impact of intergenerational poverty is seen, most acutely, in children, as over one half of those adults who were poor in childhood currently live at or below the poverty level.

Our Response

The Mission of Pathway of Hope:
To provide enhanced services to families that are ready to take action to break the cycle of poverty for their children and generations to come. The Pathway of Hope intends to address the root causes of poverty for at least 100,000 client families across the country. In addition to attending to families’ immediate needs, we want to eliminate the substructures of poverty in their lives by opening doors to opportunity, building community alliances to expand access to resources in
order to create transformational change for parents and their children. To accomplish these ambitious goals, The Salvation Army has expanded its holistic approach, which serves the entire person; physically, emotionally and
spiritually.

Laying The Foundation for Hope
The Salvation Army is well-positioned for this bold mission due to the wide scope of our engagement footprint. With 1,216 Salvation Army Corps Community Centers nationwide, we serve every
zip code in the US. In the Southern Territory we operate 342 Corps and 75 Service Centers. There is no need for new infrastructure. We will be harnessing more than 150 years of program experience, social service expertise and unalterable faith in the ability of people to help themselves when provided with real opportunities. The initiative builds upon and expands our current strengths, as well as the ties we already have with families in the communities we serve.

Collaborative Coaching with Families
The typical Pathway of Hope family is composed of a single mother, in her mid-thirties, with two to three children. Every day, she is faced with the daunting task of deciding whether to pay for food, electricity or medical needs from her allocation of meager resources. She is employed in a low-wage, part-time position without benefits. Her average annual income is $13,549. Hunger and food insecurity are this family’s reality.

While Pathway of Hope is comprehensive and characterized by compassionate, concerted care, it is not for everyone. Applicants undergo a thorough evaluation to establish their readiness to proactively overcome behaviors and patterns that reinforce their impoverished identity.

Compassionate, Strengths-Based Case Management
Case Managers meet one-on-one with participating client families for intensive counseling, as well as conduct home visits to identify the barriers to self-sufficiency. Using a strengths-based approach, case managers leverage a client’s existing strengths and resources to collaboratively develop a plan of action that will lead to self-sufficiency.

Community Coordination
Addressing the underlying causes of intergenerational poverty is a difficult task that no one single organization can address on its own. The Salvation Army is partnering with agencies to address the specific needs of the families in Pathway of Hope.

We collaborate with area agencies and organizations in order to provide client families with the best tools and support strategies for achieving their goals. Pooling resources also helps share the direct cost of meeting program beneficiaries’ needs and achieving our intended results. This approach allows The Salvation Army and other organizations to stretch our resources further, prevent duplication and help a greater number of people with more in-depth methods.

Consistency of Programs through Robust Training and Evaluation
We are extremely dedicated to the consistent implementation of Pathway of Hope and the uniform tracking of its effects within the lives of those it serves. To ensure both high performance and impact across all implementation areas, The
Salvation Army is investing in case manager training and the expansion of the information technology system currently in use at Pathway of Hope locations.

Benchmarks of assessment include how many Pathway of Hope families achieve sufficiency, increase stability, report increased hope, reduce the number of barriers they face, decrease their use of emergency services and report an increase in income.

For more information please contact

Frances Ribot
Program Manager
Phone 239-210-3081
Cell Phone 239-227-4292
email  Frances.Ribot@uss.salvationarmy.org

Leave the Cooking to Us!

Once a month in Naples and Immokalee adults ages 65+ get together for lunch, crafts, information sharing, and fellowship.

September is National Preparedness Month

When a disaster threatens call the

Collier Information Center at 3-1-1 or 252-8444.

Since 1899, The Salvation Army has provided emergency services to individuals and communities affected by disasters and other catastrophic events. The "Army" has been on the scene of thousands of disasters ... honoring a century-old commitment to serve those in need, at the time of need, in the place of need. The Salvation Army is among the first to arrive at the disaster scene and among the last to leave.

In a disaster, The Salvation Army has the ability to provide both immediate emergency assistance and long-term recovery help. Basic services may include:

How we work with other agencies:

The Salvation Army is active in:

Helpful Links

Social Services & Food Pantries

Immokalee Social Services and Food Pantry

For more information regarding Social Services please contact