Helping SWFL Transition from Disaster Relief to Community Rebuilding

The Salvation Army Naples Regional Coordinate will be here as recovery, restoration and rebuilding efforts move forward in Collier County after being impacted by Hurricane Irma in September.

Ashley Jones, Disaster Case Work Expert

The Salvation Army Naples Regional Coordinate Disaster Assistance Center (DAC)

Make an appointment to sit down with one of our Hurricane Irma Disaster Case Managers to leverage all resources available to meet your unmet needs.

If you live in the 34142 or 34143 zip code please visit the Immokalee DAC, all other Collier zip codes can visit the Naples DAC.

3420 Tamiami Trail East, Naples, FL 34112
(239) 775-0143 • Fax (239) 775-0069

2050 Commerce Avenue #9, Immokalee, FL 34142
(239) 657-2198 • Fax (239) 657-2196

Hours of Operation:
Monday - Friday 8 AM - 4:30 PM, Closed for lunch 12 PM - 12:30 PM
*Immokalee DAC is closed on Thursdays

What you need to do first

Individuals needing assistance should first register with FEMA. In the event your needs are not met via FEMA, you will be referred to the Small Business Administration. Applicants must complete the SBA loan application process and be turned down in order to receive assistance from Other Needs Assistance (ONA) for personal property, vehicle or moving and storage assistance.

FEMA has established a sequence of delivery for disaster assistance. It is vital you follow FEMA guidelines to maximize benefits.

FEMA Public Assistance Program and Policy Guide (PAPPG >>>

To receive assistance at The Salvation Army Operation Lasting Hope Disaster Assistance Center households will need to provide proof of disaster-related damage. Proof of damage/loss may consist of a FEMA Assessment Report (see Fig. 1. example), an insurance damage report, loss verification report, settlement letter, letter from landlord listing the damage to your personal property if you're a renter, letter of denial or proof of loss statement. The documentation provided must show a loss to personal property to qualify.

For automobile repairs, you will need a valid quote form a qualified service provider that indicates:

  1. The nature of the service(s) needed
  2. The cost of the service(s) and
  3. Written verification from the service provider that the damage is the result of the disaster.


When we work collaboratively we can create real social impact. The DAC's will be open to all organizations assisting Hurricane Irma survivors. If your organization is interested in having space at the DAC, please let us know. Additional links and documents can be found here.

Hurricane Irma mobile feeding truck worker

The Salvation Army Emergency Disaster Services Response to Irma

Since Hurricane Irma made landfall, The Salvation Army has provided the following services in Florida and Georgia (10/9/2017):

  • 928,677 meals
  • 529,459 beverages
  • 339,628 snacks
  • 17,208 food boxes
  • 102 mobile feeding vehicles
  • 5,633 people sheltered
  • 143,335 baby supply kits
  • 2,374 clean-up kits
  • 9,732 comfort kits
  • 28,160 people provided with emotional & spiritual care

Hurricane Irma in Collier County

How to Help:

The quickest and easiest way to support The Salvation Army’s disaster relief efforts is to make a monetary donation.

Contact us.