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Our Staff

Area Command Staff

Administration

Area Commander
Major Keath Biggers (904) 301-4850

Associate Area Commander
Major Candice Biggers  (904) 301-4840

Administrative Assistant to the Area Commander
Ronnie Gainey  (904) 301-4851

Special Event Coordinator
Darlene Uhler-Batiste (904) 301-4841

Human Resources Director
Larry Huff (904) 301-4844

Accounting Supervisor
Vincent Thouin (904) 301-4856

Child Development Center Director
Jackie Brooks (904) 301-4861

IT Systems Manager
Mike Batiste (904) 301-4837

Property Manager
Carlos Pineiro (904) 301-4788

Development

Development Director
Robert Devers (904) 301-4867

Development Associate
Becky Montenegro (904) 301-4839

Special Events / Community Relations Coordinator
Antoinette Vitale (904) 301-4845

Volunteer Recruiter/Kettle Coordinator
Rosa Nicholas (904) 301-4852

Social Services

Towers Center of Hope Front Desk
(904) 356-8641 dial 0

Social Services Director
Tami Gonyea (904) 301-4780

Social Services Program Manager
Kim Crockett (904) 301-4785

Volunteer Recruiter
Meghan Keith (904) 443-9443

Correctional Services

Director
Kim Stortz (904) 301-4810

Other Northeast Florida location’s Staff

Jacksonville Citadel Corps
 Lts. Dominic and Ivelisse Blanford (904) 443-9452

Clay County Corps Officers
 Major Phillip and Lynn Irish  (904) 276-6677

Nassau County Service Center Manager
Mary Moore (904) 321-0435

St. Augustine Corps Officers
Major Tim Williford (904) 824-6880

Adult Rehabilitation Center
Majors Stephen and Lt. Bernadette Correira (904) 641-2122

Shelter for the homeless, food for the hungry, and clothing for the poor provided with care and compassion is what The Salvation Army does best. We believe that lives can be changed for the better and we minister tirelessly to that end. Learn more about our homeless and social services here.

At the Towers Center of Hope we provide housing for single women and families, and transitional housing for men. We seek to provide a safe and stabilizing environment to help get people back on their feet. Both shelters are located in our Social Services building at 900 W. Adams Street in downtown Jacksonville.

Seeking Shelter?

Call our social services office at 904-356-8641 for information on availability and rates. Our friendly staff will be happy to help you.

Our shelter is located at:
900 West Adams St
Jacksonville, FL 32204

Towers Center of Hope housing for men

We are pleased to offer a newly renovated housing facility at our 900 W. Adams Street location in downtown Jacksonville. The entire second floor of the facility has been completely renovated for a new purpose: providing housing for men seeking a fresh start after homelessness, addiction recovery, and for young men aging out of the foster care system. Each of these populations often encounters limited options for housing as they seek to become self-sufficient, and tend to be vulnerable to the cycle of homelessness and addiction. The new Towers Center of Hope could be considered an example of the “housing first” philosophy, which advocates for establishing a stable and affordable housing situation for those on their way out of homelessness or recovery. This gives them a critical opportunity to save money and get securely back on their feet. The Salvation Army’s Towers Center of Hope will also provide residents access to additional tools to make improvements in their lives to increase their odds of success, such as the on-site availability of case managers, and including hot meals and all utilities in the already low cost of living at the facility.

Monthly Fees for Single Men:

  • Dorm Room, Shared Bathroom: 360.00
  • Semi-Private Room, Shared Bathroom: 450.00
  • Private Room, Shared Bathroom: 525.00
  • Private Room, Private Bathroom: 550.00

Red Shield Lodge shelter for single women and families

Families who have shelter needs can remain together while receiving short or long-term shelter care at the Red Shield Lodge. Families can stay at the shelter for a month at no charge. After a month, fees are based on income, and three meals per day are included. Single women can stay at the shelter for up to eight nights at no charge. The cost after eight nights is $10 per day and includes three meals per day. Integrated case management services are provided to assist with life skills, referral service assistance, job preparation and placement, advocacy, and housing.

Pathway of Hope Program

The Salvation Army’s Pathway of Hope initiative provides individualized services to families with children who desire to take action to break the cycle of crisis and vulnerability that repeats generation after generation. It seeks to address the root causes of poverty in addition to The Army’s history of compassionate serving. By helping families overcome challenges like unemployment, unstable housing, and lack of education, we can lead families down a path toward increased stability and, ultimately, self-sufficiency.

For more information about the facility or to find out about our rates and available rooms, please contact: The Salvation Army Social Services Center at 904-356-8641

Volunteering for our Meal Ministry is highly rewarding, and we welcome individuals and groups of any size to join us in serving.

Meal Ministry

900 W. Adams Street, Downtown Jacksonville
Dinner for unsheltered homeless persons and the working poor occurs every night of the year at 6pm, and on Sunday mornings at 8:30am in the dining room of the Towers Center of Hope at 900 W. Adams Street in Downtown Jacksonville. The line forms at 5:30pm at the gate on the Davis Street side of the building.

Our Meal Ministry is staffed through volunteers from churches, civic groups, local businesses, families and individuals who want to give back to the community. We'd love to have your help!

“I’m so thankful for the good, nutritious staples they give me – it’s food I can actually use to feed my family.” - Ms. Turner, a client at our Food Pantry

Food Pantry

140 N. Davis Street, Downtown Jacksonville

Our food pantry provides about 250 income-eligible households per week with supplemental groceries. It operates out of the warehouse of our Social Services building at 140 N. Davis Street in downtown Jacksonville (adjacent to the Towers Center of Hope), and is open Monday through Friday from 9am - noon, subject to food supply.

What to bring the first time you seek food pantry assistance:
To receive assistance you must have one item from each category. Identity must be proven for all members of the household (a household includes all those living in the house, even if you are not related. If you are living together, you must apply for food assistance as one household).

Required by all:

  • Picture ID for all adults in household
  • Birth certificates for all children
  • Verification of all household income (wages, AFDC, Social Security benefits, SSI or SSDI,
  • unemployment benefits, child support, etc.)
  • Proof of residency (lease or deed)
  • Verification of all household expenses (utilities bill, car note, medication receipts, etc.)

Required if applicable:

  • Food Stamp benefit statement
  • If you are living with family/friends and you are not on the lease, you must present a letter from the person on the lease that states they allow you to live with them (include the address) and bring the lease with their name on it.

At The Salvation Army, our greatest hope for each of our clients is to see them succeed. To that end, we provide personalized life skills assistance to the residents of our shelters.

Life Skills Assistance

This program helps our shelter residents get back on their feet with job preparation and placement, budgeting, transitional housing, debt relief counseling and educational programs. Each training program is tailored to the person’s individual needs and comprehensive case-management services are provided.

Rent and Utility Assistance

When funds are available, we provide help to assist individuals in financial crises. To inquire about fund availability, call our Social Services office at 904-356-8641.

Thanksgiving Food Bags

No Thanksgiving would be complete without a special meal. We provide enough food for a complete holiday meal, including a whole chicken or turkey and assorted canned and dry goods to income-eligible families.

Angel Tree / Toy Shop

When families struggle to make ends meet, Christmas can place a burden on parents who can't afford presents for their kids. Our Angel Tree program provides toys, clothing and stockings for children up to twelve years of age at Christmas. Gifts are donated by local individuals, families, churches and other organizations at “Angel Trees” throughout the community and distributed at the Toy Shop shortly before Christmas.

Camp Keystone

Each summer, at-risk children from low-income families in the community enjoy a week-long, overnight camping experience at beautiful Camp Keystone in Keystone Heights, Florida. It's a fun-filled week of play, rest, and spiritual enrichment.

Disaster Services

Click here to learn more about how we mobilize our canteens in a disaster.


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Northeast Florida Area Command
 Majors Keath and Candice Biggers
328 North Ocean Street
Jacksonville, FL 32202
(904) 301-4800

Administrative offices

328 N. Ocean St.
Jacksonville, FL 32202
(904) 301-4875

Child Development Center

Director: Lauren Lee
318 N. Ocean St.
Jacksonville, FL 32202
(904) 665-0102

Towers Center of Hope Homeless / Social Services

Director:
900 W. Adams Street
Jacksonville, FL 32204
(904) 356-8641

Misdemeanor Probation

Director: Kim Stortz
328 N. Ocean St.
Jacksonville, Fl 32202
(904) 301-4800

Delivering Hope to Doorsteps

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Meal and grocery delivery services became a staple for many families under Safer at Home orders during the COVID-19 pandemic. However, already and newly vulnerable people were left with fewer options to provide basic needs like food for their families.

Read more
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Contact Form | Florida Division

If your location isn't listed, please choose the location nearest you.

Jacksonville Citadel Corps

15 East Church Street
Jacksonville, FL 32202

Phone

(904) 366-9222

Clay County Corps

2795 CR 220
Middleburg, Florida 32068

Phone

(904) 276-6677

St. Augustine Corps

1425 Old Dixie Highway
Saint Augustine, FL 32084

Phone

(904) 824-6956

Nassau County Hope House

410 South 9th Street
Fernandina Beach, FL 32034

Phone

(904) 321-0435

The Salvation Army of Northeast Florida’s 34th Annual Celebrity Chefs Fundraiser is Canceled Due to COVID-19 Concerns

Every year, The Salvation Army’s Women’s Auxiliary looks forward to hosting the Celebrity Chefs fundraiser that raises money for the programs of The Salvation Army of Northeast Florida. Given the growing concerns around COVID-19, the difficult decision to cancel the 34th Annual Celebrity Chefs event at the Prime Osborn Convention Center has been made at this time. Ticket purchasers have the option to donate the cost of the ticket to The Salvation Army or receive a full refund. To receive a refund, please email Darlene.Uhler-Batiste@uss.salvationarmy.org with the ticket number by April 24, 2020. The health and safety of the attendees, staff and volunteers is our highest priority. The Salvation Army thanks those who have supported and donated to this fundraiser. The 35th Annual Celebrity Chefs Tasting and Silent Auction is set for March 25, 2021 at the Prime Osborn Convention Center. Additional details for next year’s event will be shared at a later time. The Salvation Army USA is working closely with federal and state authorities to prepare for the possibility of a COVID-19 outbreak. We are consistently providing updates to the Federal Emergency Management Agency on our National Preparedness & Response status. Across the country, trained Salvation Army Emergency Response staff are on standby to assist if requested.

Jacksonville relief efforts as of 5/19:

Since March 25, 2020 The Salvation Army located in Jacksonville, FL has provided shelter for up to 96 individuals on any given night, 927 food boxes through our Food Pantry, 1979 community lunches and 2719 community dinners for a total of 4,698 community meals, and provided 829 hygiene kits to community members in need of basic toiletries.  In addition, we served 382 meals to first responders doing COVID testing between 4/30/20 and 5/12/20.  We also provide three meals per day to our shelter residents which totaled 6,922 since March 25th.

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