Our Staff
Area Command Staff
Administration
Area Commander
Major Keath Biggers (904) 301-4850
Associate Area Commander
Major Candice Biggers (904) 301-4840
Administrative Assistant to the Area Commander
Ronnie Gainey (904) 301-4851
Special Event Coordinator
Darlene Uhler-Batiste (904) 301-4841
Director of Operations
Larry Huff (904) 301-4844
Human Resources Administrative Clerk
Becky Slade (904) 301-4800
IT Systems Manager
Mike Batiste (904) 301-4837
Property Manager
Carlos Pineiro (904) 301-4788
Development
Development Director
Robert Devers (904) 301-4867
Development Associate
Dana Gainey (904) 301-4839
Special Events / Community Relations Coordinator
Antoinette Vitale (904) 301-4845
Volunteer Recruiter/Kettle Coordinator
Rosa Nicholas (904) 301-4852
Social Services
Towers Center of Hope Front Desk
(904) 356-8641 dial 0
Social Services Director
Tami Gonyea (904) 301-4780
Social Services Program Manager
Kim Crockett (904) 301-4785
Correctional Services
Director
Kim Stortz (904) 301-4810
Other Northeast Florida location’s Staff
Jacksonville Citadel Corps
Lts. Cornelius and Noldine Walton (904) 443-9452
Clay County Corps Officers
Major Phillip and Lynn Irish (904) 276-6677
Nassau County Service Center Manager
Mary Moore (904) 321-0435
St. Augustine Corps Officers
Captain Teresa Della Monica (904) 824-6956
Adult Rehabilitation Center
Captains Stephen and Lt. Bernadette Correira (904) 641-2122
Shelter for the homeless, food for the hungry, and clothing for the poor provided with care and compassion is what The Salvation Army does best. We believe that lives can be changed for the better and we minister tirelessly to that end. Learn more about our homeless and social services here.
Towers Center of Hope
At the Towers Center of Hope we provide housing for single women and families, and transitional housing for men. We seek to provide a safe and stabilizing environment to help get people back on their feet. Both shelters are located in our Social Services building at 900 W. Adams Street in downtown Jacksonville.
Seeking Shelter?
Call our social services office at 904-356-8641 for information on availability and rates. Our friendly staff will be happy to help you.
Our shelter is located at:
900 West Adams St
Jacksonville, FL 32204
Towers Center of Hope housing for men
We are pleased to offer a newly renovated housing facility at our 900 W. Adams Street location in downtown Jacksonville. The entire second floor of the facility has been completely renovated for a new purpose: providing housing for men seeking a fresh start after homelessness, addiction recovery, and for young men aging out of the foster care system. Each of these populations often encounters limited options for housing as they seek to become self-sufficient, and tend to be vulnerable to the cycle of homelessness and addiction. The new Towers Center of Hope could be considered an example of the “housing first” philosophy, which advocates for establishing a stable and affordable housing situation for those on their way out of homelessness or recovery. This gives them a critical opportunity to save money and get securely back on their feet. The Salvation Army’s Towers Center of Hope will also provide residents access to additional tools to make improvements in their lives to increase their odds of success, such as the on-site availability of case managers, and including hot meals and all utilities in the already low cost of living at the facility.
Monthly Fees for Single Men:
- Dorm Room, Shared Bathroom: 360.00
- Semi-Private Room, Shared Bathroom: 450.00
- Private Room, Shared Bathroom: 525.00
- Private Room, Private Bathroom: 550.00
Red Shield Lodge shelter for single women and families
Families who have shelter needs can remain together while receiving short or long-term shelter care at the Red Shield Lodge. Families can stay at the shelter for a month at no charge. After a month, fees are based on income, and three meals per day are included. Single women can stay at the shelter for up to eight nights at no charge. The cost after eight nights is $10 per day and includes three meals per day. Integrated case management services are provided to assist with life skills, referral service assistance, job preparation and placement, advocacy, and housing.
Pathway of Hope Program
The Salvation Army’s Pathway of Hope initiative provides individualized services to families with children who desire to take action to break the cycle of crisis and vulnerability that repeats generation after generation. It seeks to address the root causes of poverty in addition to The Army’s history of compassionate serving. By helping families overcome challenges like unemployment, unstable housing, and lack of education, we can lead families down a path toward increased stability and, ultimately, self-sufficiency.
For more information about the facility or to find out about our rates and available rooms, please contact: The Salvation Army Social Services Center at 904-356-8641
Meal Ministry and Food Pantry
Volunteering for our Meal Ministry is highly rewarding, and we welcome individuals and groups of any size to join us in serving.
Meal Ministry
900 W. Adams Street, Downtown Jacksonville
Dinner for unsheltered homeless persons and the working poor occurs every night of the year at 6pm, and on Sunday mornings at 8:30am in the dining room of the Towers Center of Hope at 900 W. Adams Street in Downtown Jacksonville. The line forms at 5:30pm at the gate on the Davis Street side of the building.
Our Meal Ministry is staffed through volunteers from churches, civic groups, local businesses, families and individuals who want to give back to the community. We'd love to have your help!
“I’m so thankful for the good, nutritious staples they give me – it’s food I can actually use to feed my family.” - Ms. Turner, a client at our Food Pantry
Food Pantry
140 N. Davis Street, Downtown Jacksonville
Our food pantry provides about 250 income-eligible households per week with supplemental groceries. It operates out of the warehouse of our Social Services building at 140 N. Davis Street in downtown Jacksonville (adjacent to the Towers Center of Hope), and is open Monday through Friday from 9am - noon, subject to food supply.
What to bring the first time you seek food pantry assistance:
To receive assistance you must have one item from each category. Identity must be proven for all members of the household (a household includes all those living in the house, even if you are not related. If you are living together, you must apply for food assistance as one household).
Required by all:
- Picture ID for all adults in household
- Birth certificates for all children
- Verification of all household income (wages, AFDC, Social Security benefits, SSI or SSDI,
- unemployment benefits, child support, etc.)
- Proof of residency (lease or deed)
- Verification of all household expenses (utilities bill, car note, medication receipts, etc.)
Required if applicable:
- Food Stamp benefit statement
- If you are living with family/friends and you are not on the lease, you must present a letter from the person on the lease that states they allow you to live with them (include the address) and bring the lease with their name on it.
Other Services
At The Salvation Army, our greatest hope for each of our clients is to see them succeed. To that end, we provide personalized life skills assistance to the residents of our shelters.
Life Skills Assistance
This program helps our shelter residents get back on their feet with job preparation and placement, budgeting, transitional housing, debt relief counseling and educational programs. Each training program is tailored to the person’s individual needs and comprehensive case-management services are provided.
Rent and Utility Assistance
When funds are available, we provide help to assist individuals in financial crises. To inquire about fund availability, call our Social Services office at 904-356-8641.
Thanksgiving Food Bags
No Thanksgiving would be complete without a special meal. We provide enough food for a complete holiday meal, including a whole chicken or turkey and assorted canned and dry goods to income-eligible families.
Angel Tree / Toy Shop
When families struggle to make ends meet, Christmas can place a burden on parents who can't afford presents for their kids. Our Angel Tree program provides toys, clothing and stockings for children up to twelve years of age at Christmas. Gifts are donated by local individuals, families, churches and other organizations at “Angel Trees” throughout the community and distributed at the Toy Shop shortly before Christmas.
Camp Keystone
Each summer, at-risk children from low-income families in the community enjoy a week-long, overnight camping experience at beautiful Camp Keystone in Keystone Heights, Florida. It's a fun-filled week of play, rest, and spiritual enrichment.
Disaster Services
Click here to learn more about how we mobilize our canteens in a disaster.
The Salvation Army of NE FL Event Listing & Registration
Welcome to the The Salvation Army of NE FL Community Event Registration & Volunteer Information System (CERVIS). Thank you for your desire to serve as part of the The Salvation Army of NE FL team. To learn more about our events or to begin the registration process, click on the event registration button below. We look forward to serving with you!
Northeast Florida Area Command
Majors Keath and Candice Biggers
328 North Ocean Street
Jacksonville, FL 32202
(904) 301-4800
Administrative offices
328 N. Ocean St.
Jacksonville, FL 32202
(904) 301-4875
Towers Center of Hope Homeless / Social Services
Director:
900 W. Adams Street
Jacksonville, FL 32204
(904) 356-8641
Misdemeanor Probation
Director: Kim Stortz
328 N. Ocean St.
Jacksonville, Fl 32202
(904) 301-4800
Jacksonville Citadel Corps
900 W. Adams Street
Jacksonville, FL 32204
Phone
(904) 366-9222
Clay County Corps
2795 CR 220
Middleburg, Florida 32068
Phone
(904) 276-6677
St. Augustine Corps
1425 Old Dixie Highway
Saint Augustine, FL 32084
Phone
(904) 824-6956
Nassau County Hope House
410 South 9th Street
Fernandina Beach, FL 32034
Phone
(904) 321-0435
Jacksonville relief efforts as of 5/19:
Since March 25, 2020 The Salvation Army located in Jacksonville, FL has provided shelter for up to 96 individuals on any given night, 927 food boxes through our Food Pantry, 1979 community lunches and 2719 community dinners for a total of 4,698 community meals, and provided 829 hygiene kits to community members in need of basic toiletries. In addition, we served 382 meals to first responders doing COVID testing between 4/30/20 and 5/12/20. We also provide three meals per day to our shelter residents which totaled 6,922 since March 25th.
Salvation Army offers new services to help local families during covid-19 pandemic
Salvation Army adds new lunch service due to coronavirus hardships
Coronavirus pandemic: The Salvation Army provides meals for families in need in Jacksonville
Questions about the Angel Tree Program and Registry?
For questions about your Walmart Registry purchase, please contact Registryforgood@walmart.com.
YOUR ANGEL TREE DONATION HELPS KEEP JOY AND HOPE ALIVE FOR LOCAL FAMILIES
Every year, The Salvation Army's Angel Tree program helps thousands of local families provide new toys and clothing for their children on Christmas.
Because of COVID-19, there has been a major increase in need this season. In 2019, we provided 3,500 angels with Christmas assistance. This year, our numbers doubled and we have 5,000 plus Angels in Northeast Florida. We need your help! There are over 1,000 Angels remaining that still need to be adopted.
Please consider picking up an angel(s) and help #rescuechristmas for local families in need.
PICK UP LOCATIONS
Participating Walmart's
Avenues Mall
Ashley HomeStore
- 4621 River City Dr, Jacksonville, FL 32246
- 13265 City Square Dr, Jacksonville, FL 32218
- 8151 Blanding Blvd, Jacksonville, FL 32244
DROP OFF LOCATIONS
Angel Tree Drop Off Deadline: December 12th
The Salvation Army Toy Shop
- 9501 Arlington Expressway, Jacksonville Fl. 32225
Ashley HomeStore
- 4621 River City Dr, Jacksonville, FL 32246
- 13265 City Square Dr, Jacksonville, FL 32218
- 8151 Blanding Blvd, Jacksonville, FL 32244
Lee & Cates Glass
- 410 Mill Creek Rd
- 11357 San Jose Blvd.
- 800 Houston St.
- 9029 Lem Turner Rd.
Salvation Army Social Services
- 900 W. Adams St.
Adult Rehabilitation Center
- 10900 Beach Blvd.
WALMART AND THE SALVATION ARMY HAVE JOINED FORCES TO #RESCUECHRISTMAS
Walmart and Salvation Army are joining forces to #RescueChristmas for over 2.6M children in need through our Angel Tree Partnership. Supporters can donate in person at most Walmart Stores or online below.
This year due to COVID-19, more people than ever in our community are struggling to make ends meet. The Angel Tree program of Jacksonville helps families in need by providing new clothing and toys to nearly 5,000 children each year. Your generous gift from this registry will bring joy to a local child and help us Rescue Christmas.
Once a child is accepted as an Angel, donors like you can shop for their Christmas wish list. Simply pick a tag off the Angel Tree located inside your local Walmart store or follow the instructions below to shop online using Walmart’s Registry for Good. Once the gifts are received, The Salvation Army of Northeast Florida will distribute them to local families in need for Christmas morning.
HOW TO SHOP ONLINE
1. Click the button below.
2. Add gifts you would like to purchase for children in Jacksonville to your Walmart shopping cart.
3. Choose delivery and Walmart will ship the items directly to the Northeast Florida Area Command.
BEACAUSE OF COVID-19, THE NEED IS GREATER
This holiday season, The Salvation Army expects to see a greater need for our services – more than any in recent history.
Unemployment rates are expected to be 10%-11%, and based on the increased service we’ve already provided this year due to COVID-19, we need resources to serve up to 155% more people with Christmas assistance.
BECAUSE OF COVID-19, WE MUST START EARLIER
COVID-19 has not only created a bigger need for us to fill, it has also decreased
store entrances each Christmas season. In fact, we could see up to a 50% decrease the
number of traditional red kettles you’re used to seeing on street corners and at in
red kettle funds this year due to several factors, including:
- Consumers carrying less cash and fewer coins
- More online shopping, which means less foot traffic in shopping areas
- Unemployment rates
- Recent closures of some brick-and-mortar retail stores
Our work this holiday season is going to be even more crucial to serve the
most vulnerable – regardless of race, gender, sexual orientation, ethnicity, or gender orientation – in your community.
THIS CHRISTMAS, HELP US MAKE A DIFFERENCE
Help us give hope to those in need who feel forgotten.
Reaching New Heights to #Rescue Christmas
News, TallahasseeBecause of the financial hardship on so many this year due to the COVID-19 pandemic and because of the fewer store locations allowing kettles to be set up, Captain Stephan Wildish knew something had to be done to ensure that the Tallahassee, FL Corps Red Kettle Goal of $215,000 was met. With the campaign slogan […]